Training times are 9.30am to 4.30pm with a
hour for lunch. Morning and afternoon breaks of 20 mins giving time for important emails and messages during the day.
Our training courses have the objective of
trainees being able to drive their CAD software without prompting from the trainer after their course has finished. To aid
retention a substantial and specially written course companion manual, along with an A4 laminated
guide to common short cuts and plotting to scale, will be provided to create a useful
after course reference guide.
Outcomes cannot be guaranteed
as take up will vary with each individual.
Trainees retain responsibility for their computer hardware.
Course content can be focused on a trainee’s
CAD work. This benefits our customers because a trainer is not handicapped by
having to cover a set list of training topics.
We cannot operate in the same way as training centre courses, which can be inconveniently cancelled or postponed at short notice.
With exclusive in-house CAD training, time and resources are allocated when training is booked. Therefore any course fees paid cannot be refunded. Courses can however be postponed to a mutually convenient date.
One benefit of remote training is flexibility, where customers can ask to re-schedule part of their training. If this happens, balance of training must be taken within 6 months of initial training date, on a normal working day which excludes week ends and Bank Holidays. No refunds of unused training time are allowed. Any balance remaining could be used as credit towards additional CAD training from On-Site-Support (CAD)
Cancellatons
All
training provided is subject to these terms and conditions.
Cancellations
of training dates are extremely disruptive. Other training business will have
been delayed because of dates reserved for bookings. Any refunds are therefore
subject to the conditions outlined below and will be paid on a 30 day from course
start date basis.
Any non
recoverable monies paid such as accommodation, courier
charges, transport costs, manual postage etc. will be deducted from any refund.
Cancellation
period cancellation
charge
30 working
days’ notice from course start 50% of the course fee
5 to 9 working days notice from course start 75%
of the course fee
Less than 5 working days notice from course start 90% of the course fee
All
software orders are subject to the following terms and conditions.
Serial
numbers for software are issued within 30 days of payment.
If for some reason this does not happen, due to circumstances beyond our control
perhaps, clients are advised to visit the software supplier’s web site and
download another free 30 days evaluation copy. Short term issues should be then be resolved
before it’s expiration. If issues
remain unresolved at this point, a refund will be made.
